XT LASER Fiber laser cleaner introduction and warranty-Tulsa
XT LASER Fiber laser cleaner is the new generation product with a high technology. Applies for the purpose of the material surface cleaning application. Which is easily to set up, operate and automate. No need of chemistry, water or other working medias. The equipment can removing the resin, grease, stains, dirt, rust material, coating, coating and paint. This device is auto-focused on a specified area of the target surface of the material, which leads to a high performance of cleanliness result.
2.Features of equipment
1)No damage to the base of the material due to the no-touch surface cleaning performance
2) Precise cleaning technic for the specific area in a selected area
3) No need of chemistry or other added supplies
4) Easy to operate, can be hand-held or auto-cleaned by installing a robotic arm
5) Small cleaning time consumption and comes with a high quality finishing result
6) Stable and impacted integrated design which results to no extra maintenance
3.Warranty and After-Sale
XT LASER promises to maintain products which are produced and sent according to a formal contract. And guarantees every repaired machine will function good if used properly.
XT LASER has the rights to repair or replace a product in warranty period if it has a material or technical problem. We will charge for the maintenance under normal circumstances. It will be free if the machine has special problems.
3.2 Warranty Scope
XT LASER will not provide warranty service in following cases: 1). Product or parts (including fiber) adamage because of modification ,dismantlement ,improvement with out permission. 2)Product or parts (including fiber) damage because of emergency or negligence 3)Product or parts (including fiber) damage because of lack of preservation …… In other words, customers have the responsibility to learn the directions on the user guide and operate the machine properly. Damages resulted in abnormal operation will not get warranty services. Accessories are not in warranty.
Customers should make a written request in 31 days as soon as they found a problem which is in the warranty range . No third party should be involved in the maintain process and products or part that are not produced by XT LASER should also not included.
3.3 Technical Support and Product Maintenance
Contact with Raycus’ engineer whatever problems occur when using. And make a troubleshooting under engineer’s direction.
All products waiting for repair or replacement should be placed in cases XT LASER provides. Otherwise Raycus will charge for the damage it may cause.
When customers receive XT LASER product ,please check if the product is damage and whether accessories is complete or not. XT LASER keeps on developing new products , information and parameters in this file may change. All technical parameters are subject to the contract. Warranty and after-sale clauses above are for reference only , and are subject to the formal contrast.